Sunday 3 February 2008

NatWest Bank customer service: automatic notification

This one seems very similar to the Natwest phishing email reported on Thursday. Only the subject has changed and the target URL. From a quick read through, the content of the email is exactly the same, and if my memory is correct, it's been sent to the same email address.

Again it's been sent one email at a time and the to field contains the first part of the email address (the part prior to the @). Like Thursday's email, the computer_id is also recorded in the URL, so they are tracking exactly who is clicking on the emails. I expect they could also tie in the landing screen to a simple database using this to put your email address on the form, to convince you further that it's a safe form.

BUT IT'S NOT! The destination URL is temx3.hk and Google finds that site in many phishing etc results. So don't touch the link.

Here's the details, and remember to use a browser such as Firefox for it's anti-phisihing protection for your added security!

To: info (first part of email address)
From: National Westminster Bank Plc
Subject: NatWest Bank customer service: automatic notification
Stated URL: http://www.natwest.com/onlinebanking/customerform.aspx?computer_id=[removed]
Actual URL: http://www.natwest.com.temx3.hk/onlinebanking/customerform.aspx?computer_id=[removed]


Dear NatWest Bank customer:

NatWest Bank is committed to safeguarding customer information and combating fraud. We have implemented industry leading security initiatives, and our online banking services are protected by the strongest encryption methods and security protocols available. We continue to develop new solutions to provide our online banking services and their customers with confidence and security.

The added security measures require all NatWest Bank customers to complete on a regular basis Online Customer Form.
Please use the hyperlink below to access Online Customer Form:


http://www.natwest.com/onlinebanking/customerform.aspx?computer_id=[removed]

Thank you for banking with us!

NatWest Bank Customer Support

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