Tuesday 19 February 2008

Ebay | Unpaid Item Mutual Agreement for Item #170151922759 - Response Required

Ebay Phishing EmailThis one is a realistic looking email, but a quick look around and every link points to the page http://mietserver3.webplus24.de/include/template/templates_c/cancel.php - the same as the Ebay Suspension Notice Phishing Email sent a few days ago. If the emails are still doing the rounds, it looks like Ebay have not managed to close the site down, so be aware.

Other points to identify it as phishing are that it's sent to 'undisclosed-recipients' and it starts 'Dear member' - Ebay will always email such communications directly to your email box and refer to you by your member name. For this reason, it's good to have the member name different to the first part of your email address, as sometimes these people have the patience / technology to individually email out and will assume your name is the part of the email address prior to the @.

But get protected. Download Firefox or another browser with phishing protection if you don't already have it. Here's the content.

Dear member,


We are contacting you about the following item: HUMMER (ALL NEW 2008 MODEL) (#170151922759)

The seller, purplestarshines tells us you have mutually agreed not to complete the transaction (either because you returned or are returning the item for a refund, or because there was a misunderstanding) and has requested a credit for their eBay fees.

Please respond by 21-Feb-2008 so eBay knows whether you have made this agreement.

Please note: You and the seller will still be able to leave feedback for each other regarding this transaction.


Thank you,
eBay
Respond to this notification





Details for item number: 170151922759
Item title: HUMMER (ALL NEW 2008 MODEL)
Item URL: http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=170151922759
End date: 17 Feb, 2008 18:50:54 GMT
Quantity: 1
Dispute URL: http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewDisputeConsole&DisputeType=1
Date dispute was opened: 19 Feb, 2008 08:03:03 GMT

1 comment:

Keith said...

Just so you know, this has been reported to Ebay:

Hello,

Thanks for forwarding the suspicious email you received.

The email is a spoof, also known as a phishing, email. (That's
"phishing," as in "fishing" for personal information.) It didn't come
from eBay. Our Trust & Safety team is working to disable any websites it
links to.

Remember that you can always check the My Messages section of My eBay to
see if a message from us is legitimate. Copies of any emails we send you
about the status of your account or a change in your account information
will be displayed in My Messages. This is especially helpful since many
spoof emails try to convince you that your account is in jeopardy.

If you've given out personal information in a spoof email or website,
you need to take steps to protect your identity right away. For more
information about what to do, go to:

http://pages.ebay.com/help/confidence/problems-identity-theft.html

If you'd like to learn more about how to spot a spoof email and stay
safe online, go to:

http://pages.ebay.com/help/tutorial/accountprotection/js_tutorial.html

Keep those reports coming -- you're helping protect the global Internet
community! Our Trust & Safety team works closely with Internet Service
Providers to shut down fraudulent sites. We also send your reports to
Web browser companies so that they can develop tools to identify spoof
sites.


Sincerely,

eBay Trust & Safety Team


Regards,

eBay SafeHarbor
Investigations Team