Sunday 23 December 2007

NatWest Bank: Safeguarding Customer Information

Here's a very basic email attempting to con recipients of their cash. But the email does at least use the correct name in the to field, even if it isn't copied to the 'Dear NatWest Bank Customer' line.

The actual target website seems to be techs0.org, of which I can find no mention in Google.

Interesting idea that you tell recipients that they will be getting these confirmation emails regularly. No reason why a bank would do that though. Pointless!

Here's the content of the email.

Dear NatWest Bank customer:

NatWest Bank is committed to safeguarding customer information and combating fraud. We have implemented industry leading security initiatives, and our online banking services are protected by the strongest encryption methods and security protocols available. We continue to develop new solutions to provide our online banking services and their customers with confidence and security.

The added security measures require all NatWest Bank customers to complete on a regular basis Online Customer Form.
Please use the hyperlink below to access Online Customer Form:


http://www.natwest.com/onlinebanking/customerform.aspx?computer_id=[id removed]

Thank you for banking with us!

NatWest Bank Customer Support

3 comments:

Rick_Marin said...

Thanks for this. I have received this message many times, and not responded. I am a NatWest customer, and happened to be on the phone to the bank recently and read out the email and asked if it was genuine. Astonishingly, the person at the bank told me it was genuine and I should follow the link! (I didn't)

Keith said...

Thank goodness you ignored their advice!

Thanks for the story - I like to hear when people have found the site useful.

John said...

If you google for phishing natwest.com you will find the top two links ask you to report the phishing mail to them rather than just deleting it:

NatWest - Security - Online Banking Safety - 09:34
If you suspect a phishing attack, call us at 0845 605 0789 or forward the suspect e-mail to phishing@natwest.com; Become a smarter web user ...
www.natwest.com/global_options.asp?id=GLOBAL/SECURITY/ONLINE_BANKING_SAFETY - 16k - Cached - Similar pages - Note this
NatWest - Security - Fraudulent Surveys - 09:35
If you receive such an email, before deleting it, please attach it to a new email and send it to phishing@natwest.com. If you think you may have responded ...
www.natwest.com/global_options.asp?id=GLOBAL/SECURITY/REPORT_FRAUD - 10k - Cached - Similar pages - Note this