This one follows the same theme as the recent Abbey National Phishing Emails, including the apology to non-customers on their customer mailing list... Word for word the emails are the same, just the name of the bank being targeted is changed.It's a very basic email. Little graphics, just telling you that they have changed their system and as such you need to be tested on your knowledge of your security details. Has anyone ever heard of a bank doing this for real?
Although it has been sent to just an individual email address, which does make it slightly more convincing, the email is in no way personalised and the line about 'if you are not a customer' just goes to show that it's gone to a spam list, not to a list of clients.
The link actually goes to a website cloudeb.com, not NatWest. If you have any concerns, contact the bank directly, not through any website / email links.
NatWest Bank UK
Dear NatWest Bank OnLine Banking customer!
Our Technical Subdivision is running an arranged Electronic Banking Service update
By visiting the link below you will open the procedure of the customer login verification:
http://www9.natwest.co.uk-pid16070442/default.aspx?unitid=29yzrpeDnwdyhcreucsdwhvedOkhOvp
These directives are to be e-mailed and followed by all clients of the Natwest Bank On-line Banking
NatWest Bank does apologize for the inconveniences caused to you, and is very grateful for your help.
If you are not customer of NatWest Bank On-line Banking please delete this e-mail!
--- This is robot generated message please do not reply ---
© 2007 NatWest UK. All Rights Reserved.
2 comments:
i'm an RBS (Coutts, NatWest & RBS) employee
the bank with never contact you or ask anyone to do so on our behalf, to request you to disclose your security details in full. if anyone does request you to disclose your security details do not supply them with any information and report the request to us as soon as possible.
For contacting RBS & Natwest
RBS Digital Banking are contactable 24/7 on 0845 600 8212
NatWest Online Banking is contactable 24/7 on 0845 60 50 789
also, if you recieve any phishing scams (emails) saying they are from any section of the RBS group please forward to the following email address:
RBS related emails : digitalbanking@rbs.co.uk
Natwest related emails : phishing@natwest.com
PLEASE NOTE : all the emails and contact numbers above are available on the natwest and rbs webpages. i'd encouage you to always check a number is valid before you use it!!!
thankyou for your time reading this message and keep your details safe at all time.
I don't usually post contact details on this website - why should anyone trust the details I post??? But I've Googled the numbers provided by bb3 and they are on the relevant websites to report phishing activities.
Thanks bb3, I may start including the email addresses to report email in the side column.
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